Hello! I am new, and have a problem with ZEN.
Now, to start, I have not dropped my MP3 player.
The screen on my ZEN goes completely blank. I turn it on, it's dark grey, and when the menu should show up, it's completely white. I have tried all the stuff on Creative's website. Nothing works. The site is annoying me as I try to get that number needed to return the thing.
Any ideas, A. What's wrong with it and B. How I might be able to fix it?